How can I get a copy of an invoice? | Website Training

Do you find yourself scrambling to find copies of invoices at the end of the month to reconcile your purchases? There has got to be an easier way than calling customer service, right? Well there is!

  • Log in to our website – www.innovativeos.com
  • If you have multiple ship to locations you will need to select one – pick any one you want for this, we’re not picky
  • Click on My Account in the upper right corner of your screen
  • Under the Orders, Invoices & Quotes header click on Lookup Orders, Invoices and Quotes
  • In the Search For box select Invoices

Then, there are several ways you can search. You can select a date range, you can specify which Department (ship to location) you want to search or select All, or you can search by Invoice number, Order Number, PO Number, Billing Code or User ID.

Copy of an invoice 1

Once you have narrowed your search criteria and clicked SEARCH your results will be listed

Copy of an invoice 2

If you hover over the ID# you can choose to Request a Return or View Invoice Detail.

Click View Invoice Detail and you’ll be able to print a copy of your invoice.

Copy of an invoice 3

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